Business English

If your job requires you to be comfortable in English then consider one of our tailor-made courses for your working life. Sue has taught English to employees at all of these companies:

Business English

For Presentations

Learn how to be convincing and confident when giving a presentation in English

how to state your purpose
how to pace your presentation
how to get your point across
learn the common phrases used in presenting
how to deal with questions

For Meetings

Learn how to chair or participate in a meeting

how to “meet and greet” and make introductions
how to structure your meeting
learn the common phrases used in meetings
how to ask and answer questions
how to agree and disagree
how to interrupt politely
how to give your opinion

For Negotiations

Learn the language of successful negotiating

how to bargain
how to make a proposal or a counter-proposal
interpreting body language
using tone and intonation
how to object politely
how to be persuasive

For Travelling

Learn the language for stress-free and successful business travel

making reservations, bookings and appointments
understanding the language of the airport/train station etc
how to deal with travelling problems
meeting clients/colleague

For Email

Learn the phrases and structures for clear, concise emails

opening and closing phrases
commercial emails
giving invitations or directions
complaining and apologising
being formal or informal
being polite and diplomatic

For Telephoning

Learn how to communicate successfully on the telephone

making and taking calls
taking and leaving messages
telephone manner
making appointments and placing orders
complaining and handling complaints
working for and dealing with Customer Services

Other Business areas

writing a successful CV
dealing with job applications
interview techniques and common interview questions

All Business English courses will start with a placement test and detailed needs analysis to determine your level and your objectives.